Argonne National Laboratory Retools Shop Skills with JJC-CED Training
Operating lathe and milling machinery is a skilled trade that requires know-how and an awareness of safety procedures. Whether your machine shop is small or large, the Joliet Junior College Community and Economic Development has the essential training your company needs to get the job done, and get it done safely.
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CED Trains Lockport High to Project Professional Public Image
One of the most important and yet overlooked components of many businesses is public representation. The way your employees present themselves to the public, and the way the public perceives your employees who publicly represent you can make all the difference in your company’s image with the community.
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Argonne National Laboratory Retools Shop Skills with JJC-CED Training
Operating lathe and milling machinery is a skilled trade that requires know-how and an awareness of safety procedures. Whether your machine shop is small or large, the Joliet Junior College Community and Economic Development has the essential training your company needs to get the job done, and get it done safely.

Argonne National Laboratories recently took advantage of JJC-CED’s specialized training through a private seminar held at the college’s main campus. Argonne shop employees learned about blueprint reading, dimensional metrology, and machine shop equipment usage. Training can be customized to fit your company’s unique needs.

For more information on how training can bring your machine shop up to the highest levels of safety and productivity, contact Instructional Technologist Bruce Kuzmanich at Joliet Junior College’s Community and Economic Development. Mr. Kuzmanich can be reached by telephone at (815) 280-1512 or by e-mail at bkuzmani@jjc.edu.

Joe Gladkowski is the senior faculty person for the Machine Tool Technology Program at Joliet Junior College. He has over 26 years of experience as a tool and die maker, and has spent a decade sharing his knowledge and skills with students at Joliet Junior College.

Matt Higgins is a JJC Technical Department faculty member who retired from Caterpillar after 31 years of service as a machinist. He holds an A.A.S. degree in supervision.

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CED Trains Lockport High to Project Professional Public Image
One of the most important and yet overlooked components of many businesses is public representation. The way your employees present themselves to the public, and the way the public perceives your employees who publicly represent you can make all the difference in your company’s image with the community.

In theory, the concept seems almost a given, but consider how many times you’ve personally done business with a company where the front line employee has treated you with apathy or outright invective, as if you and the business you were bringing was more of a hindrance than a necessity.

Lockport Township High School saw the value of projecting a professional appearance to their public and recently took steps to train their secretarial group.

“Communication is a goal we all have in the district,” said Diane Maier, Lockport Township High School’s assistant superintendent for personnel.

“Communicating in an appropriate manner with each other as well as our public is vital. We continue to grow as a district and we all have ten times more things on our plates each day. Info and reminders on how to sharpen our skills need to be shared with all of our staff.”

To help institute a consistent and skilled secretarial staff, LTHS hired Joliet Junior College’s Community and Economic Development (CED) to present day long training sessions on August 10 and 11. Over 30 employees attended.

Each day consisted of two separate, four-hour seminars designed to help educate employees in professionalism in business.

The first seminar, “Achieve Success on the Phone,” teaches employees the secrets of successful phone etiquette. From how to answer a business phone to how to professionally place a client on hold or take phone messages, the “Success on the Phone” seminar was created to help address a true problem area that many employees possess.

The second and more detailed seminar, “Projecting a Professional Image,” helps to educate and inspire employees on making positive impressions on your customers. This seminar helps employees take a thorough look at the many particulars in business that lead to making a professional and winning impression on the public.

From how to dress in the workplace to body language to inter-personal communication, “Projecting a Professional Image” teaches employees how to be effective, confident representatives for their company. It’s possible that your long-time employees may find it insulting to take what seems like common-sense refresher courses, but even the best of us can fall into ruts that can be avoided with a bit of new perspective.

Kathleen Kleivo, Lockport Township High School’s executive secretary for the principal was apprehensive when she first heard LTHS was going to sponsor the seminars.

“I’ve been a secretary for 25 years and when they told me I would be attending a phone skills seminar I was dreading the class,” said Kleivo. After participating in the seminar, however, Kleivo felt completely different about the experience.

“I had a wonderful day. The presenters made it fun and interesting and moved at a very nice pace, and the overall atmosphere was very pleasant. I would recommend this training for others at Lockport High School as well as other schools in the area.”

For her part, Maier was also pleased with the seminar.

“I have already told other employers about the workshops available from you,” said Maier.

“The speakers were excellent and very positive. They were able to handle the crowd and the various personalities that always are present when you have an audience.”

For more information on how you can schedule training for your staff, contact Amy Murphy, director of Contract Training Services at the Joliet Junior College Community and Economic Development at (815) 280-1418 or e-mail at amurphy@jjc.edu.

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